What after-sale services do you provide?
We provide video training on installation and operation, 24-hour remote guidance, and a 12-month free warranty to ensure normal operation and reduce maintenance costs.
How is the quality guaranteed?
We always produce a pre-production sample before mass production and perform a final inspection of every unit before shipment to ensure top quality.
Are you a manufacturer?
Yes, we are a direct factory specializing in printers and a one-stop provider for printing equipment and accessories.
What is the expected delivery time?
Standard delivery is within 14 working days after receiving the deposit. We arrange shipping via sea or international express (DHL, FedEx, UPS).
Can I test the printer before buying?
Absolutely. Customers are welcome to visit our showroom where we have sample printers available for test printing with your own designs.
Is the machine data safe during power failure?
Yes, the professional software stores printing data in real time, so your progress is not lost if the power goes out unexpectedly.