🚢 Shipment Details
We provide comprehensive logistics support including warehouse booking, ship booking, and container loading services. Please note:
- Specialized freight forwarders may be required for ink transport.
- Print heads for sea orders are determined by customer requirements; separate DHL shipping is recommended to avoid environmental damage during long transit.
- Customs clearance certificates for specific regions should be managed in advance.
🛠️ After-Sales & Warranty
We prioritize service reliability to ensure a win-win situation for our customers:
- One-Year Warranty: Full machine warranty service (excluding ink system and print heads).
- Exchange Policy: Machine exchange or upgrade available within 5 days after payment under specific conditions.
- Professional Support: Exclusive service technicians are available to guide operations and maintenance.
❓ Frequently Asked Questions
1. What is the maximum printing speed of the MT-UV3220GX?
The printer can reach a high-efficiency speed of 50 square meters per hour.
2. Which print head technology does this machine use?
This model is equipped with the industrial-grade Ricoh Gen5 Printhead for precision and durability.
3. What materials can be printed using this UV flatbed printer?
It is ideal for a wide range of rigid materials including glass, ceramic tiles, and various home decoration surfaces.
4. What are the space requirements for installation?
The machine dimensions are W4830mm * D2150mm * H1500mm. Ensure your workspace can accommodate these specifications.
5. Is there a warranty for the print heads?
While the machine carries a one-year warranty, the consumables including print heads and the ink system are generally not covered due to their nature.
6. How is the machine protected during international shipping?
The printer is packed in a sturdy Plywood Case with Stretch Film inside to protect against moisture and impact.
Magly Printer
