Magly Printer
1 / 5
• Comprehensive services including warehouse booking, ship booking, and container loading within agreed working days.
• Specialized handling for ink transportation through approved freight forwarders to ensure safety and compliance.
• Print heads for air orders are shipped with the machine; for sea orders, arrangements are determined by customer requirements. DHL shipping is recommended for separate print head delivery to avoid marine environment damage.
• Customs clearance assistance for special regions available via advance communication with sales agents.
• Insurance claim assistance provided if machine damage occurs during transportation.
• Year-round warranty service (excluding ink system and print heads; specific solutions for these are available via consultation).
• 5-day exchange policy: Exchange machines at the same price or upgrade by paying the difference within 5 days of payment.
• Exclusive one-on-one technical support to ensure immediate problem-solving without long queues.
• "Service to home" development strategy implemented to achieve a win-win situation for all customers.
• One-year warranty service with accessible post-sales support regardless of location.
• Professional guidance: Detailed step-by-step instructions and technician support for all operations.
