1) Why haven't I received a reply yet?
Our support team is available 24 hours online. If you haven't received a response, our staff may be temporarily handling other business. Please leave your requirements via email, and we will get back to you as soon as possible.
2) Can you guarantee the quality of the equipment?
Absolutely. As a direct manufacturing factory, we place a high value on our reputation. "Best Quality" is our core principle, and you can be completely assured of our production standards.
3) How do you determine your pricing?
We set prices based on comprehensive costing. Because we are the manufacturer, our prices are typically lower than those of trading companies, allowing you to benefit from direct factory pricing.
4) What materials can this UV printer handle?
This digital large format machine is versatile and can print on various materials including glass, wood, metal, PVC, acrylic, and phone cases.
5) How is the nozzle protected during long-term storage?
The system includes features to prevent white ink precipitation and nozzle blocking, ensuring the industrial Ricoh G5 heads remain protected even during periods of inactivity.
6) What is your annual production capacity for this model?
We currently maintain a production capacity of approximately 100 units per year for the OR-2513 model to ensure each machine meets our strict quality standards.
Magly Printer
