FAQ
Are you a factory?
We have collaborated with factories since 2011 to ensure high-quality production standards.
Do you have CE Certification?
Yes, all our relevant machines are CE approved for safety and quality compliance.
What is the lead time for orders?
Standard machines are typically finished and ready within 7 days.
Do you support OEM/ODM services?
Yes, we can develop and customize styles based on specific customer requirements.
How are express charges handled for samples?
If sending via DHL, FEDEX, TNT, or UPS, we calculate the freight cost with the express company first. You can then pay the freight charge directly to our account before shipping.
What printing materials are supported?
The printer works effectively on Metal, Carton, Paper, and Plastic Bags.